DENTISTS

‍OUR PATIENT TREATMENT REFERRAL SERVICE WILL ENSURE:

• We will only carry out the treatment the patient is referred for.

• We will discuss all options for treatment with the patient.

• The patient will receive a full and comprehensive treatment plan outlining risks and payment fees.

• The treatment plan will be discussed and signed before treatment begins.

• Any changes or additions to the referred treatment will be discussed with the referring GDP for authorisation.

• The referring GDP will receive regular updates and a comprehensive letter detailing treatment when complete.

• We will return calls within 24 hours.

• We will also provide recommendations for further care.

PATIENTS

• You will remain the patient of your general dental practitioner.

• We will discuss all treatment options and the costs with you.

• We will provide a written treatment plan outlining the risks and costs.

• We will give you as much information as possible for you to make an informed choice.

• We will treat you with dignity and respect.

• We will ensure you receive a high standard of care throughout your patient journey in the practice.

• We will respond to any queries within 24 hrs.

• We will inform your GDP in writing of all treatment carried out and any further recommendations.